Standard email accelerates the exchange of information but not always the right type of information. It does not promote the positive social bonds to get things done and disconnects us from our recipients instead.
Business professionals deal with hundreds of emails each day. Although email offers us an efficient way to send communications to people without the need to coordinate schedules or set up meetings, standard email often encourages misunderstandings.
“According to recent research published in the Journal of Personality and Social Psychology, I’ve only a 50/50 chance of ascertaining the tone of any email message. The study also shows that people think they’ve correctly interpreted the tone of emails they receive 90 percent of the time.” (Source: Stephen Leahy, Wired Magazine)
Email generally suffers from lack of feedback. There is little give and take to the conversation. Blocks of thoughts are created and sent, and blocks of thoughts are returned.
Because there is no measurement of understanding, misconceptions flourish and parties involved in the conversations become suspicious of others’ intentions.
Chances are you have had at least one of these problems happen after sending an email:
Standard email hasn't changed much in the past twenty years, but now tools are available that improve the way we exchange information with each other. Ving is one of these tools. Click here for more information.
