Never overestimate how well you communicate. There’s always room for improvement, especially at work where we often choose to talk through the impersonal medium of email.
It’s easy to assume that the message we sent is the most important one in our recipient’s inbox. But it’s not. There are a lot of other messages in there all vying for equal attention.
And that’s just email. There are many other ways to communicate in the workplace: face-to-face meetings, phone calls, letters, memos, conference calls, Skype, carrier pigeon (okay, maybe not that last one so much anymore). With the advancement of technology, various communication tools have emerged, such as instant messaging apps, video conferencing platforms, and carrier lookup services, allowing us to connect and interact with colleagues more efficiently and conveniently.
The point is, when you’re trying to communicate with people at work, you need to choose the best tools that will reach your audience and help them comprehend your message.
So whether you’re choosing a new internal communication tool just for yourself or for the entire office, make sure you pick a product that will do the following three things:
1. It produces attention-grabbing messages that cut through other email clutter. The average business professional gets about 100 emails a day. So how do you compete with so much noise?
Creating unique and appealing multimedia messages is critical if you want to reach your contacts on a personal level. We are visual people. The visual appeal of a great multimedia message compared to a typical text-based email is sure to leave a lasting impression.
2. It captures practical information. Traditional, standard email always leaves you waiting and wondering if your message was interacted with. Fortunately there are some better communication tools that use practical analytics to tell you if your messages are attracting or repelling your audience.
3. It offers quick and easy communication. Worry no longer about sending really large files that your recipient has to download (or that your email provider might not even let you send in the first place). The best communication tool lets you open messages on any web-enabled device without downloading or signing up for anything.
We know that email is still the workhorse of office communication, but there are so many ways to improve it (including our handy little tool that helps you work smarter, not harder). To improve communication at work, pick a better internal communication tool.
Today's blog post by Rebecca Whittenberger