4/9/14 7:34 AM Rebecca Whittenberger

7K0A0223Without effective communication tools that boost and measure compliance training, your company is a sinking ship.

Compliance training saves lives and improves your financial bottom line.

It’s all fun and games until someone doesn’t comply with the rules. New horror stories pop up every day of companies that failed to follow the guidelines and rules outlined for their safe operation.


Neglecting to follow the rules: cruise lines

Take cruise lines, for instance. Cruise ship disasters appear in the news a lot these days. While some of these disasters might truly be accidents, some are definitely caused by the negligent behavior of staff and/or senior leadership and blatant refusal to comply with federal regulations.

For example, with the exception of one or two cruise lines, the industry as a whole basically ignores the “man overboard safety law.” (This law requires ships to install state of the art technology to immediately respond to passengers and crew who fall overboard.)

The consequences of this non-compliance include death (for those who won’t be rescued) and millions of U.S. taxpayer dollars unnecessarily spent on search-and-rescue operations by the U.S. Coast Guard. And these rescue operations are rarely successful. (Source: Jim Walker's Cruise Law News)

For most industries, non-compliance doesn’t always result in death. But that doesn’t mean the rules and regulations are any less important to carry out. Nobody wants an HR nightmare on their hands.

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Complying to avoid bad outcomes

Compliance training teaches employees how to apply rules and guidelines to real-life scenarios. Regulatory compliance training is serious business for a number of industries, including:

  • food service
  • insurance
  • financial services
  • medicine
  • healthcare

For companies that must specifically follow FDA guidelines, such as the life science industries, firms can’t afford to ignore compliance training. Non-compliance can result in heavy fines and critical delays in getting the product to market, which will result in loss of profits. Everyone from brand-new hires to experienced staff must undergo educational training sessions to learn critical updates or adjustments they need to apply.

Meeting the challenges of compliance training

Getting everyone on the same page is no easy task, though. Compliance training teams and organizations face a number of challenges including:

  • keeping up to date with the latest national and international policies and regulations
  • monitoring compliance
  • building internal buy-in
  • strengthening training programs

Training sessions must also be led by instructors who can successfully communicate complex, crucial information in an easy-to-understand format. Coordinating mandatory meetings where everyone must sit together in a room for an hour learning the latest rules can be a logistical nightmare as well, not to mention the attention-span problem.

Technological solutions are a great way to get people on the same page, and some tech messaging tools even let you track how well your recipients understand your messages.

If you're looking for a tech tool to assist you with any of the challenges mentioned earlier, we have one for you to check out.

And take a look at our checklist with best practice tips on internally communicating compliance training and policy updates.

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