Businesses are only as successful as their employees which makes assessing skills, productivity, and personality a vital resource for positive growth. Employers can use employee assessment tools to determine if what they are doing is effective and what areas they might need to improve.
Pre-Hiring Skills Assessment
Interviews and applications can only tell so much about a person and their ability to perform in the job position for which they are applying. Finding the right fit for each position in a company can be challenging. It is better for businesses to determine early on if employees are invested in the company and if they are well-suited for a certain position.
Ryan Holmes, CEO at HootSuite knows how difficult hiring can be, and he believes that “one of the most costly, time-consuming blunders a business can make is picking the wrong person for the job.” The U.S. Department of Labor estimates that a bad hiring decision can cost 30% of the individual’s first-year potential earnings.
Employee assessment tools can help businesses get a better idea for how a candidate might do in a particular job position before they ever hire them. These types of assessments can be as simple as simulations that require a candidate to complete a few tasks that they might be asked to do in the position if they are hired.
Other assessments that can be conducted during the hiring process are skill assessments, personality assessments, behavioral assessments, and attitude assessments. All of this information can be helpful when hiring someone into a company or business. Based on the results of the assessment, informed decisions can be made during the hiring process.
Ongoing Performance Assessment
Employee assessment tools can be a good indicator of performance and shouldn’t be limited to an annual review. Setting goals and discussing feedback on a regular basis can help increase employee engagement and performance. Having a clear definition of expectations is also important when conducting employee assessments. Employees need to know what is expected of them in order to perform to standards.
The employee assessment tools I have found to be helpful in my workplace for setting goals is Wunderlist. This application is basically a highly organized, electronic to-do list. Supervisors can share a list with employees containing tasks that need completed organized by due date. As tasks are finished, they can be marked as such, and supervisors can edit or add to the lists as they need. In my experience, I’ve found task lists to be helpful for knowing what is expected of me in a certain time frame. While you might not have immediately thought of to-do lists as employee assessment tools, they can be helpful for ongoing performance monitoring. Supervisors can check on employee progress easily and quickly address any issues that arise.
By reviewing company expectations and employee goals one-on-one every few months, feedback can be more detailed and focused than if assessments were only conducted once a year.
Assessment-Based Success Strategies
Why bother with employee assessment tools at all? To improve the success of your business! Assessments can be great sources of information if the results are analyzed and considered in planning strategies. Assessments can uncover areas where employees might need more training and departments where companies can improve.
Employee assessment tools that measure willingness to develop can be very useful for planning for the future of a business. It can help determine if you should hire more employees or expand training on the ones you already have. Business success depends on the people working for the company and their unique contributions. Assessments can identify strengths of individuals that are being misused underutilized.
I previously worked in retail with a friend of mine who was employed as a processor. Processors worked in the mornings unloading the merchandise before the store opened. My friend was a real people-person with a bubbly personality and always making easy conversation. After a few months, she was asked to cover someone’s shift who was a sales associate. That day, my friend was so great with customers that they switched her into sales permanently.
If our managers had utilized employee assessment tools, they would’ve known that my friend would’ve been better suited for sales than the stockroom. Something as simple as identifying a stock person as a social butterfly who would be better placed on the sales floor can help improve business and increase revenue.
Put it all Together
Employee assessment tools can be a helpful tool in business success strategies. Conducting frequent assessments can help employees stay on track to reaching important goals. Most importantly, don’t forget to stay connected with employees in between evaluations to check in on their progress. Use a tool like Ving to send supportive messages and audio reminders without worrying about phone conferences and office meetings.