For more than 70 years, Neptune Plumbing has built a rock-solid reputation across Northeast Ohio in commercial plumbing—serving industries from healthcare to higher education. Today, under the leadership of President Adam Wallenstein, Neptune Plumbing isn’t just delivering expert craftsmanship—they’re leading with safety.
“We’ve always prioritized craftsmanship and customer trust. But as our teams grew and spread out, staying consistent with communication and safety training became a challenge,” Adam shares.
His role involves strategy, operations, and supporting teams in the office and out in the field. A key part of that support? Making sure every employee has the tools, training, and clarity to work safely and effectively.
Before Ving, Neptune Plumbing faced a familiar problem:
“We wanted to deliver safety training that was timely, engaging, and measurable—but our system just couldn’t keep up,” Adam explains.
Like many construction companies, Neptune needed something more than meetings and memos. They needed micro-learning, mobile access, and data-backed accountability.
Safety has always been core to Neptune’s identity. But now, the team wanted to make it a daily habit, not a quarterly meeting.
“Ving checked all the boxes. It felt purpose-built for companies like ours—committed to safety but needing scalable tools to make it happen.”
From onboarding to rollout, Ving impressed:
“The support from the Ving team has been incredible. They understood the realities of the construction industry and helped us tailor content for our crews.”
Ving started as a way to share company updates and reminders. But it quickly became much more:
“Ving has become an integrated part of our training and safety culture—keeping our teams connected, informed, and engaged.”
Toolbox Talks and micro-learning sessions are completed more consistently, with participation tracked in real time.
“Supervisors can now follow up easily. That visibility has helped reduce repeat safety issues.”
What once took days now takes minutes. Critical updates reach every employee instantly.
“Ving helped us move from reactive to proactive—anticipating issues before they happen.”
Initially, adoption was slow. But clear expectations, recognition, and repetition changed that.
“Now, crews see the value. They like the short, straightforward content and how it fits into their day.”
The biggest win? Safety and communication are no longer separate tasks—they’re part of how Neptune operates every day.
When Neptune needed to roll out new safety protocols, they didn’t rely on word-of-mouth or wait for the next site meeting.
“With Ving, we sent out short videos and updates to everyone within a day.”
“That moment showed us how powerful Ving really is—as both a communication and accountability tool.”
At Neptune Plumbing, recognition matters.
“Moments like that show why tools like Ving matter. They keep safety at the forefront—and help turn engagement into real results.”
“Ving helps you turn communication into action—and that’s what drives better safety and stronger performance.”
From streamlined Toolbox Talks to real-time safety protocol rollouts, Neptune Plumbing is using Ving to build a connected, accountable, and engaged workforce.
Ready to see how this could work in your world? Use the calendar below to pick a time that works for you, and we’ll walk through how Ving can support your safety and training goals.