Email communication is a well-documented problem, although you probably haven't heard these shocking statistics about the state of email in 2013.
It's that time of year when we reflect on the past twelve months and make new resolutions for the future. Whether your resolutions are personal or professional, some of them should focus on improving communication (because let's face it; we could all be better communicators...) with the people we interact with on a daily basis.
Email communication, in particular, is one area that often frustrates and overwhelms us, either because of the massive amount of messages we receive every day (both at home and work) or the time we waste trying to manage our clogged inboxes.
Email communication is a well-documented problem for many of us, although you probably haven't heard these shocking statistics about the state of email in 2013. Enjoy our new infographic that visually breaks down these stats for you, and then check out the helpful tip at the end that will get you pointed in the right direction for improving email communication in 2014!
Understanding some of emails' problems
Business professionals deal with hundreds of emails each day. Although email offers us an efficient way to send communications to people without the need to coordinate schedules or set up meetings, standard email often encourages misunderstandings.
“According to recent research published in the Journal of Personality and Social Psychology, I’ve only a 50/50 chance of ascertaining the tone of any email message. The study also shows that people think they’ve correctly interpreted the tone of emails they receive 90 percent of the time.” (Source: Stephen Leahy, Wired Magazine)
Standard email accelerates the exchange of information but not always the right type of information. It does not promote the positive social bonds to get things done and disconnects us from our recipients.
So what do we do about it?
For tips on how to improve your email communication and become a more effective communicator, take a look at our free eBook.