How One Safety Coordinator Turned Chaos into Compliance with Ving

Meet Samantha from Comfort Flow Heating

Samantha Blankenship wears many hats at Comfort Flow Heating, a growing HVAC company specializing in residential and commercial systems. As the Safety Coordinator, her day-to-day involves:

• Visiting job sites
• Tracking certifications
• Investigating incidents
• Ensuring every department stays compliant through ongoing training
  
  

With the company expanding both north and south, Samantha’s challenges multiplied fast.

“I was the only one managing each file for compliance, constantly chasing people down with calls and emails, and tracking everything in Excel. It just wasn’t sustainable.”

Growing Company, Growing Pressure

As Comfort Flow Heating expanded, managing weekly safety meetings, certifications, and compliance documentation across multiple departments became overwhelming. Samantha’s system relied on printed sign-in sheets, physical signatures, and hours of manual data entry.

“I needed a solution to streamline everything—grading in-person tests, tracking who completed what, and avoiding endless trips to different departments hoping their paperwork was done.”

Enter Ving: A Game-Changer for Safety and Communication

What started as a search for better efficiency led Samantha to Ving, a safety training and communication platform that turned her manual process into a digital breeze.

“Ving has been an invaluable partner. Their customer service is exceptional, they’re always available, and they’ve made us feel like a priority—even though they’re a big company.”

From day one, the onboarding process was smooth. Samantha was able to:

• Assign managers to monitor their own teams
• Track employee progress with ease
• Set up company-wide check-ins
  
  

And Ving was there every step of the way.

From Toolbox Talks to Total Transformation

Samantha started small—just using Ving to send out Toolbox Talks. But things quickly evolved.

“Now we use it for tests, checklists, QR code scanning, emergency notifications, and mass communication.”

That flexibility has saved her hours of work every week. Instead of printing and filing documents, she now manages safety content with just a few clicks. Technicians access training via text, email, or QR codes, and they never have to download another app.

“Our team really embraced it. I went from begging people to read their printouts to hearing, ‘Hey Sammie, loved that last Ving!’”

The Results? Clear, Measurable Wins

📈 Compliance Jumped from 75% to Nearly 100%

Samantha saw a compliance boost of over 25% in just a few months after switching to Ving.

“Now I have documentation with timestamps showing when materials were sent and when they were read. That’s huge.”

This level of accountability is especially valuable when OSHA or regulators come knocking. Ving provides a clear audit trail—and the data doesn’t lie.

🕒 Time Saved in the Classroom

Ving allowed Samantha to send out training materials and tests before in-person classes. Instead of wasting time grading, employees showed up ready for hands-on learning.

“It freed us up to focus on working with the equipment and learning the processes directly.”

🧠 Less Resistance, More Engagement

Even employees hesitant about tech got on board quickly.

“It’s not overly complicated. Even the guys who resist change are figuring it out—and most of them do it on their phones.”

Workers appreciated the no-email, no-login approach. They could get reminders via text and complete safety tasks on their own time.

“No more printing, signing, and scanning. Everyone’s relieved.”

What Makes Ving Stand Out

If you're managing safety for a growing team across multiple locations, here’s what Samantha wants you to know:

1. No More Paperwork Headaches: Ditch the outdated systems and Excel trackers.
   
   
2. Engaging Formats: Use video, voice memos, PDFs, and more to keep teams interested.
   
   
3. Real-Time Tracking: Get downloadable spreadsheets and visibility into who’s done what.
   
   

“Ving is worth every penny. It made compliance easier, communication faster, and training more effective.”

A Final Word to Safety Managers

“If your team is spread out and you’re stuck relying on emails and spreadsheets—Ving will change your life. It tracks everything, logs participation, and lets you stop micromanaging and start leading.”

Samantha’s story is proof: with the right tools and support, even one person can build a safer, more compliant company. And Ving makes that possible.

👉 Want to see what Ving could do for your team? Check it out here and start simplifying your safety program today.